Privacy Policy
Effective Date: January 20, 2026
At Borderless VPN, your privacy and online security are our top priorities. This Privacy Policy explains what information we collect, how we use it, and how we protect your personal data when you use our VPN services. By using our app, you agree to the terms outlined in this policy.
1. Information We Collect
Borderless VPN collects minimal information to provide you with secure and seamless VPN services:
a. Account Information
- Email address (if you register an account)
- Encrypted credentials (passwords)
b. Usage Data
- Connection logs (timestamp, server location, session duration) — not including the websites you visit or content you access
- Device information (device type, operating system version, app version)
- App crash reports and diagnostic information
c. Payment Information
- If you subscribe to a premium plan, payment details are collected securely through third-party payment processors. We do not store your full payment card information.
2. How We Use Your Information
- Provide, maintain, and improve our VPN services
- Monitor and troubleshoot technical issues
- Manage your subscription and payment processes
- Ensure app security and prevent abuse or fraud
- Send important notifications and updates about our services
3. Logging Policy
Borderless VPN is a strict no-logs VPN service:
- We do not track or record your browsing activity, IP addresses, or online content accessed through our VPN.
- Connection logs are limited to temporary metadata for performance and troubleshooting and are deleted within 24 hours.
4. Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may only be shared in the following cases:
- Legal requirements: when required by law or to respond to lawful requests
- Service providers: only those who help us provide the VPN services (e.g., payment processors, cloud hosting providers)
5. Data Security
- AES-256 encryption for VPN traffic
- Secure server infrastructure and network safeguards
- Regular security audits and updates
Despite these measures, no system is completely secure, and using our VPN is at your own risk.
6. User Rights
- Access, update, or delete your personal information
- Opt out of receiving promotional emails
- Contact us with any privacy concerns or questions
To exercise your rights, please contact us at: privacy@borderlessnetwork.com
7. Cookies and Tracking
We use minimal analytics and cookies to improve app performance and user experience. These do not track personal browsing activity.
8. Children’s Privacy
Borderless VPN is not intended for children under 13. We do not knowingly collect personal information from children.
9. Changes to this Privacy Policy
We may update this Privacy Policy occasionally. We will notify users through the app or email when significant changes occur.
10. Contact Us
If you have questions about this Privacy Policy or our practices: